Swanton Village Administrator Announces Resignation
On Monday evening, the Swanton Village Council held a special meeting at 7:00 PM with an immediate executive session. Upon reconvening at 8:34 PM, Shannon Shulters, Village Administrator, read a letter, informing the Mayor and Council members of her Formal Notice of Resignation. The letter, in its entirety, is below.
Dear Mayor Toeppe and Members of Council. Please accept this letter as my formal notice of resignation from my position as Village Administrator for the Village of Swanton. Unless significant and meaningful changes are made regarding the expectations, authority, organizational support, and respect afforded to this position, my final day of employment will be September 14th, 2026.
First and foremost, I would like to thank Mayor Neil Toeppe for the opportunity to serve the Village of Swanton over the past four years. It has been one of the greatest honors of my professional career. When I accepted this position, I did so because I believed in this community and its future. Every decision I have made has been guided by what I believed was in the best interest of the Village, its employees, and its residents.
Over the last four years, I have given this position everything I had. I have worked early mornings, late nights, weekends, holidays, and remained available whenever the Village needed me because I understood that leadership in local government does not end when the office closes. I accepted those sacrifices because I believed in the work we were doing.
Looking back, I am proud of what we accomplished together. We successfully managed millions of dollars in infrastructure improvements, secured and administered grant funding, completed significant road, water, sewer, and wastewater projects, guided the Village through operational and financial challenges, responded to emergencies—including the Municipal Building fire—and continued moving Swanton forward despite numerous obstacles. Those accomplishments required commitment, perseverance, and an unwavering dedication to this community.
I leave knowing I have always done the very best job I was capable of doing for the Village of Swanton. Unfortunately, dedication without boundaries eventually becomes exhaustion.
Over the past several months, I have reached a level of burnout that I can no longer ignore. Time is the one thing none of us ever gets back, and this position has required me to sacrifice an extraordinary amount of mine. I have missed time with my family, evenings, weekends, holidays, and countless personal moments because I believed the Village came first. While I accepted those sacrifices for a season, they cannot become a permanent expectation.
One of the greatest challenges facing the Village today is not a lack of qualified professionals willing to serve, but rather our inability to remain competitive in today’s employment market. We Page | 1 continue attempting to recruit executive-level talent using compensation structures that no longer reflect the realities of 2026. We are attempting to fill 2026 positions with 2019 wages. Until the Village is willing to invest in attracting and retaining qualified professionals, vacancies in key leadership positions will continue to be difficult to fill.
When the Fiscal Officer position became vacant, I willingly stepped in because the Village needed someone to ensure operations continued uninterrupted. I never hesitated to do what was necessary. However, what began as a temporary necessity has become an ongoing expectation. Even with the additional compensation approved by Council, I am not compensated to perform two executive-level positions.
More importantly, no amount of temporary compensation justifies asking one individual to indefinitely carry the responsibilities of two full-time executive offices. Equally challenging has been the environment in which I have been expected to lead. Throughout my tenure, I have faithfully carried out the direction provided by Council while managing the daily operations of the Village. Yet too often I have found myself navigating conflicting direction, changing priorities, and contradictory expectations. I have been expected to implement decisions only to later be criticized for following those same directives. It is incredibly difficult to effectively manage an organization when expectations continually shift and accountability is expected without consistently providing the authority and trust necessary to lead.
Leadership requires consistency. It requires trust. Most importantly, it requires allowing your Administrator to administer.
Perhaps the most disappointing realization throughout this process is that it has taken my resignation for the seriousness of this situation to be fully recognized. The long hours, the increasing workload, the responsibility of carrying multiple executive functions, and the obvious signs of exhaustion did not develop overnight. They existed for months. I wish meaningful conversations about sustainability, support, staffing, and workload had taken place before I reached the point where resignation became the only responsible decision, I felt I could make.
No employee should have to reach the point of complete burnout before their workload and struggles are acknowledged.
This decision has not been made impulsively, nor has it been made out of anger. It has been made because I have reached my limit. I have given this Village every ounce of my energy, professionalism, commitment, and heart. I simply have nothing left to give under the current circumstances.
If the Mayor and Council genuinely wish for me to remain as Village Administrator beyond August 31, those discussions must result in meaningful, measurable, and lasting changes, including: • Compensation that allows the Village to recruit and retain qualified executive staff. • The successful hiring of a permanent Fiscal Officer so the responsibilities of two executive offices are no longer placed upon one individual. • Clear and consistent direction from Council. • Respect for my personal time and reasonable work-life boundaries. • The trust and authority necessary for the Village Administrator to effectively manage the daily operations of the Village without constant contradiction or second-guessing.
These changes must be genuine organizational commitments—not temporary assurances made simply to postpone my departure.
Until August 31, I will continue serving the Village with the same professionalism and dedication that I have demonstrated over the past four years. I will do everything within my ability to ensure a successful transition and leave this organization positioned for continued success.
To the employees of the Village, thank you for your dedication, resilience, and friendship. Serving alongside each of you has been an honor. Mayor Toeppe, thank you for believing in me four years ago and entrusting me with the opportunity to lead this organization. To the residents of Swanton, thank you for allowing me the privilege of serving your community. It has been an honor that I will always be proud of.
I sincerely hope the Village continues to succeed. I also hope that future Village leadership is provided with the support, trust, resources, and respect necessary to successfully lead this organization.
Respectfully, Shannon Shulters Village Administrator Village of Swanton
As is evidenced in the letter, Ms. Shulters does leave open the possibility of withdrawing her resignation. Mayor Toeppe voiced his support for Council to give strong consideration for the changes recommended by Ms. Shulters.
This meeting can be viewed on the Village’s Facebook page. The next Village Council meeting will take place at 7:00 PM on Monday, July 20, 2026.
Photo: Shannon Shulters









